Paperware Factory – Privacy Policy
Last Updated: 20th November 2025
At Paperware Factory (“Company”, “we”, “our”, “us”), your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with our team, or purchase our eco-friendly products. It also outlines your rights under the applicable data protection laws in Bangladesh.
1. Introduction
2. Information We Collect
2.1 Personal Information
We may collect different categories of personal data, including:
- Identity Information: Your name, organisation name, designation
- Contact Information: Email address, business address, phone numbers
- Transaction Information: Purchase records, payment details, delivery records
- Technical Information: IP address, browser details, device information, and time zone
- Profile Information: Preferences, inquiries, feedback, and survey answers
• Usage Information: How you interact with our website and services
2.2 Automatically Collected Information
During your visit to our website, we may automatically receive technical data such as:
- Device details
- Browsing activity
• Cookies and tracking identifiers
3. How We Use Your Information
We use your data to:
- Deliver and improve our products and services
- Process orders, invoices, and transaction records
- Personalize your experience with Paperware
- Analyse website performance and user behaviour
- Develop new eco-friendly product solutions
- Provide customer support and communicate updates
• Prevent fraudulent activity and enhance security
4. Legal Basis for Processing
We process your personal data when:
- It is required to fulfil a contract with you
- It serves our legitimate business interests without harming your rights
- We need to comply with legal obligations
• You give us clear and valid consent
5. Data Sharing and Disclosure
5.1 Service Providers
Your information may be shared with trusted third-party partners who assist with:
- Delivery and logistics
- IT and technical support
- Payment processing
• Marketing and communication
5.2 Business Transfers
In the event of any business merger, restructuring, or asset transfer, your data may be shared as part of the business transition.
5.3 Legal Compliance
We may disclose your information when required by:
- Court orders
- Government authorities
- Applicable laws and regulations
6. Data Security
We apply strict technical and organisational measures to safeguard your data. Although we strive for maximum protection, no internet-based platform can guarantee complete security.
7. Data Retention
Your data will only be stored for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal, financial, and regulatory requirements
8. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (under specific conditions)
- Restrict data processing
- Object to how we process your data
- Request transfer of your data to another party
To exercise any of these rights, please contact us.
9. Cookies
We use cookies to enhance website performance and user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functions.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If such information is discovered, we will promptly remove it.
11. Changes to This Policy
Paperware Factory may update this Privacy Policy periodically. Updated versions will be posted on our website with the revised date.
We encourage you to review the policy regularly to stay informed about how we protect your data.
12. Contact Us
For any questions or concerns about your data or this Privacy Policy:
Email: info@paperwarefactory.com
Phone: +880 1901-459110